Delivery & Returns
Delivery and Returns
We hope you enjoy shopping with Marine Aqua Farm. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.
Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Delivery charges are subject to change and are determined when you order. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.
Delivery addresses that are not in the UK will cost more and be stated at the checkout.
We also offer a express delivery method which can be selected at the checkout.
All orders over £50 will be will qualify for our free standard delivery. (UK ADDRESSES ONLY)
Returns and Replacements
We want you to be completely happy with your Marine Aqua Farm order. If for any reason you are not satisfied, we will gladly accept your timely return of unused, or defective items. Used items cannot be returned unless defective. Returned items should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Items must be returned within 30 days of receipt.
Returning Items by Mail
In the return package please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).
Please Contact Us if you wish to return any items and we will gladly help you through the process.
Please allow 10 to 14 days for us to process your return.